Summer Intern - Information Technology

Job Ref: TE0083
Category: Information Technology
Department: INFORMATION TECHNOLOGY
Location: 50 Water Street, 7th Floor, New York, NY 10004
Job Type: Temporary
Employment Type: Full-Time
Work Arrangement: Hybrid
Salary Range: $21.00 - $26.00

Empower. Unite. Care.

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.

About NYC Health + Hospitals

MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens, and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth network includes over 27,000 primary care providers, specialists, and participating clinics. For more than 30 years, MetroPlusHealth has been committed to building strong relationships with its members and providers.

Position Overview

Perform routine technical and administrative tasks with accuracy and timeliness, including processing data through computer systems and running Production jobs in PowerStepp. Conduct quality assurance on daily, weekly, monthly, and ad‑hoc Production jobs. Collaborate with business units, vendors, and IT staff to analyze, troubleshoot, and resolve Production issues

Duties & Responsibilities

• Run customized queries and data extracts using PowerSTEPP/AS400.

• Perform data corrections and analyze data inconsistencies within PowerSTEPP.

• Conduct comprehensive QA reviews for all production jobs processed.

• Ensure all processes meet required specifications and quality standards.

• Adhere to mandated response times in accordance with MetroPlus policies and procedures.

• Identify potential quality issues and escalate them promptly to management.

• Maintain up‑to‑date documentation on parameters and procedures for successful execution of production processes.

• Monitor and execute secure FTP transfers to and from vendors using MOVEit Automation.

Work Shifts

9:00 AM- 5:00 PM

Minimum Qualifications

• High School Diploma

Professional Competencies:

• Integrity and Trust
• Customer Focus
• Functional/Technical skills
• Written/Oral Communication