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Found 1 Call Center job at MetroPlusHealth

• Title
  Location
  Category
  Reg/Temp
  FT/PT/PD
• Call Center Representative I
  
  50 Water Street, 7th Floor, New York, NY
  Call Center
  Regular
  Full-Time

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Call Center Jobs in NYC

Apply online for call center Jobs in Manhattan with MetroPlus. MetroPlus Health Plan has been providing quality, affordable health insurance to residents of the Bronx, Brooklyn, Manhattan, and Queens for over 30 years. We are proud to offer an environment where our team members can polish their skills and make strides in their careers.

Call Center Jobs in Manhattan with MetroPlus may include:

Manager of Call Center Quality and Compliance – Team members in these call-center Jobs in NYC are responsible for the day-to-day management of the Quality Assurance and compliance team.

Call Center Training Facilitator – Team members in these call-center Jobs in NYC are responsible for the onboarding of new hires, training of existing staff, residual, and advanced skill training.

Call Center Representative I – Team members in these call-center Jobs are responsible for providing comprehensive high-quality service to all customers.

MetroPlus is the health insurance plan of choice for over half a million New Yorkers. Our success is a result of our exceptional team that is committed to giving all of our members the quality service that they deserve. Apply today to join our diverse team of experienced and talented individuals.

What experience or qualifications do I need to apply for Jobs?

MetroPlus offers career opportunities for individuals at all experience levels, including recent graduates, experienced professionals, and candidates transitioning into healthcare and insurance careers. Qualifications vary by role: entry-level and customer service positions may require a high school diploma or equivalent, while specialized roles in healthcare, technology, finance, and operations may require relevant degrees, certifications, licenses, or industry experience. MetroPlusHealth values candidates who are committed to serving diverse communities and improving access to quality healthcare.

What benefits does MetroPlus provide employees?

MetroPlus offers employees a comprehensive benefits package designed to support employees’ health, financial wellness, and professional development. Eligible employees may receive medical, dental, and vision coverage; retirement savings plans; paid time off; tuition assistance; wellness programs; and career development opportunities. The organization is committed to supporting employees while fostering long-term career growth and work-life balance.

Where are MetroPlus positions located?

MetroPlus is headquartered in New York City and offers career opportunities across various departments and office locations throughout the New York metropolitan area. Positions are available in healthcare administration, customer service, technology, operations, and corporate support functions, with some roles offering hybrid or remote work flexibility.

What is MetroPlus workplace culture like?

MetroPlus fosters a mission-driven, inclusive workplace culture focused on collaboration, innovation, and community impact. Employees work in a supportive environment that values diversity, respect, and continuous learning. The organization is dedicated to empowering team members to help improve healthcare access and deliver exceptional service to members across New York City.