Foster Care Liaison

Job Ref: TE0148
Category: Professional
Department: MHP CHILDRENS PROGRAM
Location: 50 Water Street, 7th Floor, New York, NY 10004
Job Type: Regular
Employment Type: Full-Time
Work Arrangement: Hybrid
Salary Range: $85,000.00 - $99,000.00

Empower. Unite. Care.

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.

About NYC Health + Hospitals

MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlusHealth has been committed to building strong relationships with its members and providers.

Position Overview:

The Foster Care Liaison (FCL) is responsible for high touch coordination between MetroPlusHealth, OCFS, LDSS/VFCA. The FCL is a key position in the Children’s Special Services Unit. The FCL ensures the timely enrollment and disenrollment of children in foster care to MetroPlusHealth and high touch coordination for all medically fragile HCBS population. The FCL works with the Health Home Liaison to ensure that members receive proper health home coordination services, timely CANS-NY assessments, and appropriate HCBS services.The incumbent is in direct contact with care coordinators, health home care managers and service providers. The FCLworks with the Children’s Special Services clinical team to ensure that children in foster care who are MetroPlusHealth members receive timely access and appropriate level of clinical care.

Work Shifts

9:00 AM - 5:00 PM

Duties & Responsibilities

• Serves as MetroPlusHealth’s point of contact to OCFS, LDSS/VFCA.
• Works with Children’s Special Services clinical staff to ensure the provision of clinical services, Health Home coordination and HCBS services to children in foster care who are MetroPlusHealth members.
• Works with LDSS/VFCA coordinators to promote and coordinate access to care.
• Monitors appropriate care to children in foster care and/or medically fragile children placed in care.
• The FCL works with the Plan’s Customer Service, LDSS and/or VFCA to ensure the seamless and timely enrollment and disenrollment of children in foster care.
• The FCL works with the Plan’s Health Home Liaison and case/UM managers to ensure that members receive the appropriate clinical, health home and HCBS services they need.
• The FCL works with LDSS/VFCA, MetroPlusHealth’s clinical teams to ensure continuation of care for members dis-enrolling from the plan and/or leaving foster care.
• Assists the Children’s Special Services clinical team to comply with UM requirements for the medically fragile population set forth by the “Office of Health Insurance Programs Principles for Medically Fragile Children”.
• Help generate reports of trends in grievances, appeals and denials.
• Ensures the monitoring of care coordination, CANS-NY assessments and HCBS services provided by Health Homes and HCBS providers.
• Perform other duties as assigned by Medical Director, Director of Children’s Special Services, and the Behavioral Health Department Management.

Minimum Qualifications

• Master’s Degree in social work or related discipline; and
• Must have at least 5 years of experience working with children in foster care; or
• An equivalent combination of education, training and experience, knowledge, and skills sufficient to indicate ability to perform satisfactorily.
• Must have thorough knowledge of OCFS’ regulations, procedures, and standards.
• Demonstrate knowledge of the different players and agencies in the foster care field.
• Experience working in managed health care, preferred

Licensure and/or Certification Required:

• A valid license and current registration to practice as a Licensed Master Social Worker (LMSW), Licensed Clinical Social Worker (LCSW), or Licensed Mental Health Counselor (LMHC) issued by the New York State Education Department (NYSED).

Professional Competencies:

• Integrity and Trust

• Customer Focus

• Functional/Techinical Skills

• Written/Oral Communication

#LI-Hybrid #MPH50